Meta’s New Reality: Record High Profits. Record Low Morale

As Meta employees brace for layoffs next Wednesday, May 20, many say the vibes are horrifically, historically low. “Everyone is unhappy; the only people who are not unhappy are, literally, executives,” says an employee who works on Instagram. The social media giant plans to cut about 10 percent of its workforce, or nearly 8,000 people, “to run the company more efficiently” and “offset the other investments” it’s making, according to a human resources leader. But the layoffs, which will add to the roughly 25,000 cuts Meta has announced over the past four years, are far from the only cause of rock-bottom morale. Widening pay gaps among employees, courtroom losses for the company, and mandatory role changes for hundreds of top engineers have also contributed to what employees view as a uniquely grim atmosphere inside Meta. Yet another issue has been the recent installation of corporate software on employees’ computers to track their activity solely in the name of training AI, according to 16 current and former employees from a variety of roles who spoke with WIRED. They declined to be named because of company policies barring unsanctioned conversations with journalists. “I don’t know anyone having a good time,” says a policy staffer. “The vibe is a bit ‘over it’—lack of connection to the mission, upcoming layoffs, American employees being used to train the AI models that will replace them.” Anyone who can afford to leave is hoping to be laid off and receive the 16 weeks minimum of severance and 18 months of paid health care that come with it, several people say. As the Instagram employee put it, “Everyone is just like, do it now, jesus fucking christ.” Only the individuals with the best pay packages and involved in the core development of AI seem to be thriving, a longtime senior leader at Meta says. In the UK, some workers have become so frustrated that they’re registering signatures to form a labor union. “Our leadership are escalating their cruel and short-sighted behaviours,” organizers inside the company wrote in a pitch to colleagues. “We need to create an incentive for them to treat us with basic humanity.” United Tech & Allied Workers, which describes itself as the UK's largest union for tech workers, said last week that Meta employees wanted to organize with the group to protect their jobs, benefits, and privacy. Earlier this month, UK employees at Google DeepMind voted to unionize with the labor group’s parent organization, Communication Workers Union, over concerns about selling AI to the US military. Pockets of employee protest have become a constant and defining feature of the biggest tech companies, including Meta, Amazon, and Google. But the latest concerns at Meta appear more widespread—so much so that they are apparently hindering the company's recruiting efforts, an employee alleges (Meta rejects the assertion). “There’s a lot of anger and fear,” a legal staffer adds. “It’s frustrating to watch because it feels so unnecessary”—particularly given how well Meta’s ad business continues to perform. Meta largely…